Refund policy
Return & Refund Policy
Thank you for shopping with [Your Store Name]. We want you to be fully satisfied with your purchase. Please read our policy below for details regarding returns, refunds, and exchanges.
1. Returns
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We accept returns within 30 days of delivery.
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Items must be unused, in original condition, and with all parts/accessories included.
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Custom-painted or personalized items may only be returned if they arrive damaged or defective.
2. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed back to your original payment method within 5–7 business days.
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Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted unless the product was defective or incorrect.
3. Exchanges
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We only replace items if they are defective, damaged, or the wrong item was shipped.
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To request an exchange, please contact us at [your support email] with your order number and photos of the issue.
4. Non-Returnable Items
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Gift cards
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Final sale or clearance items
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Products damaged due to misuse, modification, or normal wear and tear
5. How to Start a Return
To initiate a return or exchange:
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Email us at [your support email] with your order number and reason for return.
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We’ll provide instructions and a return shipping address.
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Once your item is received and inspected, we’ll process your refund or exchange.
