Shipping policy
Shipping Policy
Thank you for shopping with Train Horn Guy! Below you’ll find details on how we handle shipping and delivery of your order.
Processing Times
-
All orders are processed within 2–4 business days (excluding weekends and holidays).
-
Custom-painted or personalized orders may require additional time. You will be notified if there are any delays.
Shipping Rates & Delivery Estimates
-
Shipping charges for your order will be calculated and displayed at checkout.
-
Standard delivery timeframes:
-
Domestic (U.S.): 3–7 business days after processing
-
International: 7–21 business days after processing
-
-
Delivery delays may occur during high-demand periods, holidays, or due to carrier issues outside our control.
Order Tracking
-
Once your order ships, you will receive a confirmation email with tracking information.
-
Tracking updates may take up to 24 hours to appear.
Domestic Shipping (U.S.)
-
We ship to addresses within the United States, including PO Boxes and APO/FPO addresses.
-
Free standard shipping may be offered on select promotions or order minimums.
International Shipping
-
We currently ship to select international countries. Shipping rates and delivery times vary by destination.
-
Customers are responsible for any customs duties, taxes, or import fees charged by their country.
Damages, Lost, or Stolen Packages
-
Train Horn Guy is not liable for packages lost, stolen, or damaged in transit.
-
If your package is missing or damaged, please contact the carrier directly with your tracking information.
-
If you need assistance, email us at k7carson@gmail.com and we’ll do our best to help resolve the issue.
Incorrect Address Disclaimer
-
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have any questions about shipping or delivery, please reach out:
📧 k7carson@gmail.com